Shipping policy
Shipping Policy
At Kraus Classic, we are committed to delivering your purchases promptly and securely. Please review our shipping policy to understand how we handle your orders.
Shipping Options & Rates
Domestic Shipping (USA):
Economy:
- 5 to 8 business days • Orders $50.00 and up: Free
- 5 to 8 business days • Orders 0lb–5lb: $4.90
- 5 to 8 business days • Orders 5lb–70lb: $19.90
Standard:
- 3 to 4 business days • Orders 0lb–1lb: $6.90
- 3 to 4 business days • Orders 1lb–5lb: $9.90
Item Location:
- All orders are shipped from City of Industry, USA
Order Processing Time
- All orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Shipping is available only to customers within the United States.
Delays and Issues
- Delivery times are estimates and may be affected by factors such as weather or carrier delays. We are not responsible for such delays but will assist in tracking and resolving any issues.
Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us immediately through our Contact Form. We will work with the carrier to resolve the issue and ensure your satisfaction.
Contact Us
- For any questions or concerns regarding our Shipping Policy, please reach out to us through our Contact Form.